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We only accept returns or exchange any items if they are faulty or damaged.
Please email us at sales@KOROMO-JAPAN.COM describing the condition of the item with your order number, full name, shipping address and phone number within 14 days of receipt.
If for any other reason you wish to return an item, please contact sales@KOROMO-JAPAN.COM.
Please note: we cannot refund used or customer-damaged items.
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